As increasingly more shopping is done online, the solutions online retailers devise to meet delivery demands have become ever more patchworked.
One such workaround is something called a prepping center, where packages are delivered from third-party retailers — people who use platforms like Amazon to sell their own stuff. Once there, they’re unboxed, checked for damage, repackaged to Amazon’s standards, and sent on.
The Verge’s investigations editor Josh Dzieza discovered a cottage industry of these prepping centers that popped up in the small town of Roundup, Montana, an hour away from Billings. He wrote a story about how the tiny town became a hub in Amazon’s supply chain and talked about it with host Arielle Duhaime-Ross on this episode of the Reset podcast.
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