Post COVID-19 pandemic, there will be a heightened focus on the value of human experience in the future of work.

The world of urban living and working may appear to be in flux, but its foundations are deep and secure. Contrary to some predictions made in the midst of this terrible pandemic, a dynamic and reimagined future is taking shape in which the world’s major cities will thrive, characterized by vibrant and distinctive office, cultural, retail and residential profiles.

But should we believe in this view when faced with global news footage of near-empty streets and shops and a reluctance to return to city centres?

Future historians will be tempted to ascribe the roots of all sorts of change to the year 2020, but many of the choices we make in reimagining the future of downtown living and working will be driven by trends that have been gathering momentum for far longer.

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