A singular focus on high-tech will dilute the vibrancy of our cities and limit their potential.
The term “smart cities” originated as a marketing strategy for large IT vendors. It has now become synonymous with urban uses of technology, particularly advanced and emerging technologies. But cities are more than 5G, big data, driverless vehicles, and AI. They are crucial drivers of opportunity, prosperity, and progress. They support those displaced by war and crisis and generate 80% of global GDP. More than 68% of the world’s population will live in cities by 2050—2.5 billion more people than do now. And with over 90% of urban areas located on coasts, cities are on the front lines of climate change.
A focus on building “smart cities” risks turning cities into technology projects. We talk about “users” rather than people. Monthly and “daily active” numbers instead of residents. Stakeholders and subscribers instead of citizens. This also risks a transactional—and limiting—approach to city improvement, focusing on immediate returns on investment or achievements that can be distilled into KPIs.
Truly smart cities recognize the ambiguity of lives and livelihoods, and they are driven by outcomes beyond the implementation of “solutions.” They are defined by their residents’ talents, relationships, and sense of ownership—not by the technology that is deployed there.
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