Google’s Workplace Culture War Escalates

Executives say they’re enforcing policies that have always existed. Restive workers see a culture in ‘total collapse.’

Each morning, workers at Google get an internal newsletter called the “Daily Insider.” Kent Walker, Google’s top lawyer, set off a firestorm when he argued in the Nov. 14 edition that the 21-year old company had outgrown its policy of allowing workers to access nearly any internal document. “When we were smaller, we all worked as one team, on one product, and everyone understood how business decisions were made,” Walker wrote. “It’s harder to give a company of over 100,000 people the full context on everything.”

Many large companies have policies restricting access to sensitive information to a “need-to-know” basis. But in some segments of Google’s workforce, the reaction to Walker’s argument was immediate and harsh. On an internal messaging forum, one employee described the data policy as “a total collapse of Google culture.” An engineering manager posted a lengthy attack on Walker’s note, which he called “arrogant and infantilizing.” The need-to-know policy “denies us a form of trust and respect that is again an important part of the intrinsic motivation to work here,” the manager wrote.

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