What business books discuss—leadership, governance, and culture—is the bread and butter of theology, both Biblical and natural. There is no way to understand the world without appealing to these terms. Even an atheistic worldview takes […]
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Digital, tech & innovation narratives curated from across the web
Category: Workplace
Even Hackers are Getting Laid Off by Organised Crime Groups
Hackers and others perpetuating ransomware threats seem to be the latest tech industry workers navigating a shaky job market. As US Department of Justice investigators and companies beef up their oversight of cybersecurity threats, the […]
Nearly 30% of Work Remains Remote as Workers Dig In
Nearly 30 percent of all work happened at home in January, six times the rate in 2019, according to WFH Research, a data-collection project. The COVID-19 pandemic transformed the American workplace. The share of all […]
What Ails Google and How It Can Turn Things Around
Can Google achieve a “soft-landing” — i.e. gradually transform and become a powerhouse again while continuing to grow steadily? I joined Google just before the pandemic when the company I had co-founded, AppSheet, was acquired […]
The Tao of Alibaba
In “The Tao of Alibaba”, Brian A. Wong explores the philosophy behind the retail giant and its effects on China’s decades-long economic transformation. The visionary thinker R. Buckminster Fuller articulated a philosophical, almost spiritual faith […]
The Human Behind The Curtain
Behind the AI chatbots and delivery robots are human workers, hidden from sight, keeping everything running. Since ChatGPT took the world by storm last fall, people have been in a frenzy debating the impact artificial […]
Tech CEOs Screwed Up
Given the human and business downsides of layoffs, a CEO’s top priority should be to avoid them at all costs. Some companies have managed to do just that. Apple has managed to cut costs without […]
What the Tech and Media Layoffs Are Really Telling Us About the Economy
About 130,000 people have been dismissed from their jobs at large tech and media companies in the past 12 months. Why? These layoff announcements have become depressingly common, even rote. But they’re also kind of […]
Extremely Hardcore
Twitter’s staff spent years trying to protect the platform against impulsive ranting billionaires — then one made himself the CEO. In April 2022, Elon Musk acquired a 9.2 percent stake in Twitter, making him the […]
The $2 Per Hour Workers Who Made ChatGPT Safer
OpenAI Used Kenyan Workers on Less Than $2 Per Hour to Make ChatGPT Less Toxic. ChatGPT was hailed as one of 2022’s most impressive technological innovations upon its release last November. The powerful artificial intelligence […]
Office Shock
COVID-19, with all its tragic consequences, also created an opportunity to ask this basic question: why do we work in offices at all? In their book, Office Shock: Creating Better Futures for Working and Living, […]
Why AI-Optimized Workflows Aren’t Always Best for Business
When optimization goes wrong: AI can’t see humans behind the data points. Workflow and process inefficiencies can cost up to 40% of a company’s annual revenue. In many instances, companies seek to resolve this issue […]
A Return to the Office (RTO) Wave?
Dozens of tech companies are starting to have their staff return to the office. Are we seeing the start of a trend? Make no mistake, plenty of companies are staying remote-first. I’m especially seeing startups […]
Why Some Tech CEOs are Rooting for Musk
After a long weekend away, today let’s talk about the largely positive reception that Elon Musk’s radical remaking of Twitter is getting from tech CEOs. If you’re an executive who has grown increasingly frustrated by […]
Who Will Opt to Work at Twitter?
Why is Elon Musk creating what seems to be the most toxic working environment among major tech companies in 2022? For the fourth week in the row, Musk keeps turning up the heat and finding […]
The Harvard Business School Professor Who Isn’t Counting Elon Musk Out
Andy Wu makes the case that Twitter was in trouble long before the new CEO came aboard. Wu: I will say, on the upside, what Musk has accomplished so far at Tesla and SpaceX is […]
Two Weeks of Chaos: Inside Elon Musk’s Takeover of Twitter
Mr. Musk ordered immediate layoffs, fired executives by email and laid down product deadlines, transforming the company. Elon Musk had a demand. On Oct. 28, hours after completing his $44 billion buyout of Twitter the […]
Inside the Twitter meltdown
A truly chaotic 24 hours at the company, and the mounting fears over what it means for the service that still serves as the heartbeat of the global news cycle. Just after lunchtime on the […]
Lessons from the Deep History of Work
What hunter-gatherers can teach us about the frustrations of modern work. Knowledge workers were already exhausted by their jobs before the pandemic arrived: too much e-mail, too many meetings, too much to do—all being relentlessly […]
The 20 Biggest Tech Layoffs of the Year… So Far
More than 44,000 tech workers from every corner of the industry have already lost their jobs this year and more are almost certainly on the way. Tens of thousands of tech employees in jobs previously […]
People Are Loving the World’s Biggest Four-Day Workweek Trial – and They’re Just as Productive
86% of survey respondents said they’ll likely want to stick with a 4 day work week after the trial ends. Three and a half months ago, the biggest four-day workweek trial in the world to […]
Algorithms and the Future of Work
To achieve the benefits that algorithm-enabled systems and devices promise in the future of work, we must study how to effectively manage their risks. In the future of work, algorithms will provide many beneficial applications […]
Technology for Whom? Owning Our Platforms
Platform cooperatives are a strategy of political and organizational might, uniting workers in a concrete way to own the conditions of their work and to redirect technology to the benefit of average workers, not global […]
American Workers Need Lots and Lots of Robots
In order to make reshoring happen, though, we will need automation, automation, and more automation. Frankly, every time I’ve read about this “rise of the robots” fear, I’ve felt the urge to tear my hair […]
Twitter Misled U.S. Regulators on Hackers, Spam, Whistleblower says
Twitter Inc misled federal regulators about its defenses against hackers and spam accounts, the social media company’s former security chief Peiter Zatko said in a whistleblower complaint. In an 84-page complaint, Zatko, a famed hacker […]
What Does It Take for Employers to Attract and Retain Talent Today?
To win in the war of talent, tech companies globally have announced workplace changes to better meet the needs of young talent, which in return supports their aggressive company growth. In 2020 when the Australian-bred […]
The Efficiency Movement
There’s a fundamental tension between resilience and efficiency, between the scientific manager and the craftsperson. The period from about 1890 to 1920 was a time of great optimism and change in the US. Huge leaps […]
Work From Office
Remote work generates heat because it matters … a lot. Since the onset of the pandemic, the dispersion of work has morphed from an experiment on the fringes of the economy to the mainstream. Work […]
Tyler Cowen on Talent
EconTalk host Russ Roberts chats with economist and blogger Tyler Cowen about his new book, “Talent”. How do you hone your craft on an everyday basis? It could be writing, meeting with experts, even listening […]
How Jeff Bezos Turned Narrative into Amazon’s Competitive Advantage
Quality writing in the workplace isn’t a luxury at Amazon — it’s a cultural necessity. Bezos’s obsession with memo writing became law at Amazon on June 9, 2004. In the now-famous email, he explained that […]