Governments around the world have had to scale up digital services in response to COVID-19, whilst also grappling macro-political challenges.
It has undoubtedly been one of the most challenging years in recent history for governments around the globe. The onset of the COVID-19 pandemic meant balancing a contentious health and economic crisis, whilst scaling up digital services for citizens in the form of welfare, business support and contact tracing.
All the while shifting to a distributed work environment. Not only this, but COVID-19 occurred in a year when there are huge macro-political changes in play – notably the US election and Brexit. Here are our top stories from across the government sector in 2020.
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